Customer Care (Record no. 71910)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00568nam a2200205Ia 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20191018104300.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180612s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781843345701 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | en |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 25.5 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | GANNON-LEARY, Pat. |
| 9 (RLIN) | 5501 |
| 110 ## - MAIN ENTRY--CORPORATE NAME | |
| 9 (RLIN) | 5502 |
| Corporate name or jurisdiction name as entry element | Michael D. McCarthy |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer Care |
| Remainder of title | A Training Manual for Library Staff |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford |
| Name of publisher, distributor, etc. | Chandos Publishing |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 242p. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 5033 |
| Topical term or geographic name entry element | Library Science |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 5503 |
| Topical term or geographic name entry element | Customer Care |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| 9 (RLIN) | 1268 |
| Topical term or geographic name entry element | Communication |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Permanent Reference Book |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Main Library, Eastern University, Sri Lanka | Main Library, Eastern University, Sri Lanka | Permanent Reference Section | 25/09/2017 | 025.5 | 89443 | 13/06/2018 | 13/06/2018 | Permanent Reference Book |