Management : Meeting and Exceeding Customer Expectations (Record no. 48371)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00431nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180612s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0 538 84496 5 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | en |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | PLUNKETT, Warrew R |
| 245 #0 - TITLE STATEMENT | |
| Title | Management : Meeting and Exceeding Customer Expectations |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 6th edi |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Cincinnati |
| Name of publisher, distributor, etc. | South-Western College Publish |
| Date of publication, distribution, etc. | ing 1997 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxi, 760p |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Permanent Reference Book |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library, Eastern University, Sri Lanka | Main Library, Eastern University, Sri Lanka | Permanent Reference Section | 12/06/2018 | 658.4 | 27165 | 12/06/2018 | 12/06/2018 | Permanent Reference Book |