Service Level Agreements: Measuring cost and quality in service relationships/
Andrew Hiles
Service Level Agreements: Measuring cost and quality in service relationships/ - London; Chapman & Hall, 1993 - 126p.
0 412 54240 4
Service availability
658.4013
Service Level Agreements: Measuring cost and quality in service relationships/ - London; Chapman & Hall, 1993 - 126p.
0 412 54240 4
Service availability
658.4013
