Crucial Conversations/ Tools for talking when stakes are high

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TextLanguage: En. Publication details: India: McGraw Hill, 2012Edition: 02ndDescription: xviii, 244pISBN:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Scheduled Reference Book	Main Library, Eastern University, Sri Lanka			Scheduled Reference Section	153.6 (Browse shelf(Opens below))					Available			91363
	Permanent Reference Book	Main Library, Eastern University, Sri Lanka			Permanent Reference Section	153.6 (Browse shelf(Opens below))					Not for loan			91362

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