| 000 | 00381nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180613s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81 203 2935 X | ||
| 041 | _aen | ||
| 082 | _a658 | ||
| 100 | _aGLYNN, William J. | ||
| 245 | 0 | _aUnderstanding Services Management | |
| 260 |
_aNew Delhi _bPrentice-Hall of India Pvt. L _ctd 2006 |
||
| 300 | _axxvi, 485p | ||
| 942 | _cSR | ||
| 999 |
_c83636 _d83636 |
||