000 00386nam a2200157Ia 4500
008 180613s9999||||xx |||||||||||||| ||und||
020 _a9788120328839
041 _aen
082 _a658.4013
100 _aBESTERFIELD, Dale H.
245 0 _aTotal Quality Management
250 _a3rd ed.
260 _aNew Delhi
_bPHI Learning Pvt. Ltd.
_c2008
300 _axi, 640 p.
942 _cSR
999 _c83455
_d83455