000			00381nam a2200157Ia 4500
008			180613s9999||||xx |||||||||||||| ||und||
020			_a8178082705
041			_aen
082			_a658.4013
100			_aBESTERFIELD, Dale H.
245		0	_aTotal quality management
250			_a2nd ed.
260			_aSrilanka. _bPearson education asia _c1999
300			_ax, 533p.
942			_cSR
999			_c83451 _d83451