000			00346nam a2200145Ia 4500
008			180613s9999||||xx |||||||||||||| ||und||
020			_a471572918
041			_aen
082			_a658.314
100			_aARNOLD, William W.
245		4	_aThe Human Touch
260			_aNew York, _bJohn Wiley & Sons, Inc _c1993
300			_axii, 272p.
942			_cSR
999			_c82758 _d82758