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| 020 | _a81-203-2241-x | ||
| 041 | _aen | ||
| 082 | _a658.4502855 | ||
| 100 | _aRUSI , Roland .T | ||
| 245 | 0 | _ae- service: new directions in theory and prectice | |
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_aNew Delhi _bPrentice- hall of india pvt, _cltd 2003 |
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| 300 | _axii, 336 P | ||
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