000 00505nam a2200193Ia 4500
999 _c71911
_d71911
005 20191018110028.0
008 180612s9999||||xx |||||||||||||| ||und||
020 _a9780810887480
041 _aen
082 _a25.50973
100 _aHARMON, Charles
_95505
245 0 _aCustomer Service in Libraries
260 _aLanham
_bThe Scarecrow Press
_c2013
300 _ax, 108p.
650 0 _95033
_aLibrary Science
650 0 _95506
_aCustomer Service
650 0 _91768
_atechnology
942 _cPR
_2ddc