| 000 | 00568nam a2200205Ia 4500 | ||
|---|---|---|---|
| 999 |
_c71910 _d71910 |
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| 005 | 20191018104300.0 | ||
| 008 | 180612s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9781843345701 | ||
| 041 | _aen | ||
| 082 | _a25.5 | ||
| 100 |
_aGANNON-LEARY, Pat. _95501 |
||
| 110 |
_95502 _aMichael D. McCarthy |
||
| 245 | 0 |
_aCustomer Care _bA Training Manual for Library Staff |
|
| 260 |
_aOxford _bChandos Publishing _c2010 |
||
| 300 | _axix, 242p. | ||
| 650 | 0 |
_95033 _aLibrary Science |
|
| 650 | 0 |
_95503 _aCustomer Care |
|
| 650 | 0 |
_91268 _aCommunication |
|
| 942 |
_cPR _2ddc |
||