| 000 | 00386nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 180612s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a978007066007 | ||
| 041 | _aen | ||
| 082 | _a658.8 | ||
| 100 | _aZEITHAML,A.valarie,mary jo | ||
| 245 | 0 | _aServices Marketing | |
| 250 | _a4th ed | ||
| 260 |
_aNew Delhi _bTata McGraw-Hill pub.co.Ltd, _c2009 |
||
| 300 | _axxix, 743 | ||
| 942 | _cPR | ||
| 999 |
_c69298 _d69298 |
||