000			00358nam a2200145Ia 4500
008			180612s9999||||xx |||||||||||||| ||und||
020			_a8125918744
041			_aen
082			_a658.812
100			_aSEYBOLD, Patricia B.
245		0	_aCapitalising on Customers
260			_aNew Delhi _bVikas Publishing House _c2005
300			_ax, 183 pg
942			_cPR
999			_c66152 _d66152