| 000 | 00383nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 180612s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9812-53-143-2 | ||
| 041 | _aen | ||
| 082 | _a658.8 | ||
| 100 | _aChristion,Gronroos | ||
| 245 | 0 | _aService management and markrting | |
| 250 | _a2nd | ||
| 260 |
_aSingapore: _bJohn wiley sons ltd _c2004 |
||
| 300 | _avi,394 pag | ||
| 942 | _cPR | ||
| 999 |
_c64809 _d64809 |
||