000 00341nam a2200145Ia 4500
008 180612s9999||||xx |||||||||||||| ||und||
041 _aen
082 _a658
100 _aFitzsimmons, James, A
245 0 _aService Management
250 _a5th
260 _aNew delhi
_bTata Mc Graw hill pub.
_c2006
300 _axiv, 605p
942 _cPR
999 _c64758
_d64758