000 00355nam a2200157Ia 4500
008 180612s9999||||xx |||||||||||||| ||und||
020 _a81-7722-376-3
041 _aen
082 _a658.8
100 _aCLOW, Kenneth E
245 0 _aServices Marketing
250 _a2nd
260 _aNew Delhi
_bBiztantra
_c2004
300 _axii, 460pg
942 _cPR
999 _c62694
_d62694