| 000 | 00401nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180612s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81-297-1134-6 | ||
| 041 | _aen | ||
| 082 | _a658.834 | ||
| 100 | _aAllen Derek.R | ||
| 245 | 0 | _aCustomer Satisfaction Research Management: A Comprehensive Guide To Integrating | |
| 260 |
_bDelhi: Pearson Education. _c2005 |
||
| 300 | _aXVI, 248 : | ||
| 942 | _cPR | ||
| 999 |
_c62691 _d62691 |
||