000 00353nam a2200145Ia 4500
008 180612s9999||||xx |||||||||||||| ||und||
020 _a81-7992-038-0
041 _aen
082 _a658.812
100 _aDUCHESSI, Peter
245 0 _aCrafting customer value
260 _aMumbai
_bPurdue University Press.
_c2002
300 _axi, 193Pg
942 _cPR
999 _c59483
_d59483