| 000 | 00358nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180612s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81-7649-597-2 | ||
| 041 | _aen | ||
| 082 | _a658.409 | ||
| 100 | _aGERSON, Richard F | ||
| 245 | 0 | _aMeasuring Customer satisfaction | |
| 260 |
_aNew Delhi _bViva Books Pvt. Ltd. _c2004 |
||
| 300 | _a112Pg | ||
| 942 | _cPR | ||
| 999 |
_c59090 _d59090 |
||