000			00374nam a2200145Ia 4500
008			180612s9999||||xx |||||||||||||| ||und||
020			_a81-85392-54-4
041			_aen
082			_a658.812
100			_aKEITH DENTON, D
245		0	_aHow to Give Quality Service to Your Custmers
260			_aNew Delhi _bUniversal Book stall _c1998
300			_avii, 158 P
942			_cPR
999			_c57490 _d57490