| 000 | 00398nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 180612s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a81 203 1412 3 | ||
| 041 | _aen | ||
| 082 | _a658.812 | ||
| 100 | _aKARR, Ron. | ||
| 245 | 4 | _aThe complete idiot's guide to great customer service | |
| 260 |
_aNew delhi. _bPrentice-hall of india privat _ce ltd. 1997 |
||
| 300 | _axxvi,326pg | ||
| 942 | _cPR | ||
| 999 |
_c50204 _d50204 |
||