000 00361nam a2200145Ia 4500
008 180612s9999||||xx |||||||||||||| ||und||
020 _a0 412 57410 1
041 _aen
082 _a658.4013
100 _aZAIRI, Mohamed
245 0 _aPractical Benchmarking : The complete Guide
260 _aLondon
_bChapman & Hall
_c1996
300 _ax, 262p
942 _cPR
999 _c49204
_d49204