Peter Putnis <br/><br/>
Professional Communication :  Principles and Applications/ 

 - 02nd 
 - Sydney;  Prentice Hall,  1999 
 - xiv, 441p. 
<br/><br/><label>ISBN: </label>0 7248 1213 x 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Communication
<br/><br/><label>Dewey Class. No.: </label>302.2