TY  - BOOK
AU  - Mitroff Ian I.
TI  - Managing Crises Before They Happy: What Every Excutive and Manager Needs to Know about Crisis Management 
SN  - 0814405630
U1  - 658.4056 
PY  - 2001///
CY  - New York
PB  - AMA, 
KW  - Crisis Management
KW  - Communication
KW  - Strategic Planning
ER  -