00382nam a22001457a 450000500170000000800410001702000180005804100080007608200120008410000180009624500380011426000420015230000100019465000320020420260716110619.0260716b        |||||||| |||| 00| 0 eng d  a0-312-14477-6  aeng  a153.852  aGerry Spence   aHow to Argue and Win Every Time/   aNew York; bSt.Martin's Press, c1995  a307p. 0aInterpersonal Communication