THUMM, Jean Eva. <br/><br/>
Soft Skills For Tough Issues : Fostering Interpersonal Communication in the Work 

 - USA.  Xlibris Coporation.  2008 
 - 325p. 
<br/><br/><label>ISBN: </label>9781436328784 
<br/><br/><label>Dewey Class. No.: </label>651.7