BARON, Steve <br/><br/>
Services Marketing: text and cases 

 - 2nd Edi 
 - New York  Palgrave  2003 
 - XVI, 292 P 
<br/><br/><label>ISBN: </label>1-403-93703-8 
<br/><br/><label>Dewey Class. No.: </label>658.8