RUSI , Roland .T <br/><br/>
e- service: new directions in theory and prectice 

 - New Delhi  Prentice- hall of india pvt,  ltd        2003 
 - xii, 336 P 
<br/><br/><label>ISBN: </label>81-203-2241-x 
<br/><br/><label>Dewey Class. No.: </label>658.4502855