LANKES, David R. <br/><br/>
The Virtual Reference Desk 

 - New York  Neal - Schuman Publishers  2006 
 - xii, 226p. 
<br/><br/><label>ISBN: </label>1555705553 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic reference services (Libraries)<br/> Information Technology.<br/>Reference services (Libraries)
<br/><br/><label>Dewey Class. No.: </label>25.52