WHEATCROFT, PETER <br/><br/>
World Class IT Service Delivery 

 - UK  British Computer Society  2008 
 - xvii, 162p 
<br/><br/><label>ISBN: </label>10:1902505824 
<br/><br/><label>Subjects--Topical Terms: </label><br/>IT Service <br/>service Delivery<br/>Quality Management
<br/><br/><label>Dewey Class. No.: </label>4