OULD, Martyn A. <br/><br/>
Business Process management : A rigorous approach 

 - Swindon  The British Computer Sciety  2007 
 - xiv, 340p. 
<br/><br/><label>ISBN: </label>1 902505 60 3 
<br/><br/><label>Dewey Class. No.: </label>658