BANK, Jonh <br/><br/>
The Essence of Tatal Quality Management 

 - New Delhi  Prentice-Hall of India Pvt Lt  d          2002 
 - xviii, 203 
<br/><br/><label>ISBN: </label>81 203 0903 0 
<br/><br/><label>Dewey Class. No.: </label>658.4013