ZEITHAML, Valarrie A <br/><br/>
Services Marketing 

 - 3 rd 
 - New Delhi  Tata McGraw Hill Publishing C  ompany 
 - xx, 668PG 
<br/><br/><label>ISBN: </label>0-07-053042-4 
<br/><br/><label>Dewey Class. No.: </label>658.8