BALAKRISHNAN, Shyama <br/><br/>
Encyclopaedia Of Library And Information Technology For 21st Century. 

 - New Delhi.  Anmol Pub. Pvt. Ltd.  2000 
 - viii, 292p. 
 -  Vol 13 .
<br/><br/><label>ISBN: </label>81-261-0650-6 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic Service Delivery 
<br/><br/><label>Dewey Class. No.: </label>020.03