FUTRELL, Charles .M. <br/><br/>
Fundamentals of selling : Customers for life 

 - 7th ed 
 - Boston  McGraw - Hill / Irwin  2002 
 - xxiv, 579p 
<br/><br/><label>ISBN: </label>0-07-239886-8 
<br/><br/><label>Dewey Class. No.: </label>658.85